At Macy’s, Inc. our culture is key to our success. We believe that what we do and how we do it are equally important. Creating a culture of shared expectations helps our organization deliver on our promises to stakeholders. In 2018, we updated our values and behaviors to better align with our vision for the organization. Simply, clearly and powerfully, they describe how to live our values and follow our vision. This work was so important, we invested in training in these areas for all colleagues. In the following section of the report, we highlight various aspects of our culture work, from listening to our colleagues to creating a safe and inclusive workplace. Our colleagues are engaged and motivated to win in the competitive retail landscape
We encourage colleagues to share feedback that will help us measure engagement and understand how they are feeling about our culture. For example, our recurring Culture Pulse surveys have contributed to our progress by helping identify the areas where we are doing well and growth opportunities, focused on our colleagues and People Leaders. We are holding our leaders accountable by measuring engagement and are using these survey results to help our People Leaders to be their best.
To demonstrate our commitment to diversity and inclusion, we launched MOSAIC, a leadership program designed to accelerate the momentum of top talent multi-cultural manager and director-level colleagues. Through these programs and other actions, we plan to reach 30% ethnically diverse talent at the senior director level and above by 2025, up from our current level of 22%. To ensure that we meet this goal, we are establishing performance-related People Leader accountability and will create a reporting dashboard to track our progress.
At Macy’s, Inc., we strive to work with the best and brightest talent in the industry. Attracting outstanding people in a highly competitive and increasingly complex job market starts with a candidate-first mentality. We believe our candidates are our customers. From this belief, we are committed to creating a compelling, meaningful and personalized candidate experience. This includes seeking out innovative ways to add value and inspire career experiences for our internal colleagues.
To help Macy’s compete for talent and to deliver on recruiting excellence, we rolled out a Talent Acquisition Skills Academy to our professional recruiters and are introducing artificial intelligence tools to enhance recruiter productivity. We are also exploring additional efficiencies through technology.