Employment

Supporting and Empowering Our Talent

Supporting and Empowering Our Talent

We strive to be an employer of choice in every location where we do business, offering competitive pay and benefits, as well as a caring and service-oriented work environment.

Our Values and Behaviors

What Guides Us: Our Values

Acceptance

Acceptance

Embracing differences, appreciating similarities, and welcoming all. We encourage, support and celebrate the diversity of our customers, our colleagues and our communities.

Integrity

Integrity

Acting with the highest ethical standards and nurturing a speak-up environment. It guides each of our actions - with one another, our customers, and our partners.

Respect

Respect

Building strong and trustful relationships - between one another, between our colleagues and the company, and with our partners and stakeholders. We treat people with fairness and are committed to honest communications.

Giving Back

Giving Back

Understanding the role we play in our communities and living up to our commitments. We value building strong relationships within our stores, in the workplace, and in the communities we serve.

How We Get it Done: Our Behaviors

Commit To Win

Commit To Win

We must win with the customer and consider her in all decisions. We are passionate and competitive. We are demanding of ourselves, proud and humble to be part of a winning team. We commit to acting with speed and agility. We own our business and results.

Build Trust

Build Trust

Trust is at the heart of any meaningful partnership - both inside the company and with our business partners. We do what we say we will do. We are transparent. We collaborate and place trust in our colleagues willingly. We listen, learn and root for one another.

Own Your Role

Own Your Role

Every job matters and each of us plays a unique part in our company’s success. We are clear and accountable to the responsibilities of our role. We seize every opportunity to make our team successful. We are quick to make decisions, learn from mistakes and understand how to be of service to others.

Get Better Every Day

Get Better Every Day

We continually improve ourselves and develop our teams. We work in service to one another and to our customers. We welcome feedback and learn from it. We are curious and look beyond our walls for inspiration and ideas. We are optimistic and resilient.

Taking Care of Our Colleagues

Macy’s, Inc. is 130,000 strong, with thousands more seasonal colleagues. Our people help us make life shine brighter for our customers. As one of the nation’s top retailers, we strive to attract the best talent by offering competitive pay, benefits and paid time off, and a generous employee discount, as well as the opportunity to create a meaningful, dynamic career experience. The majority of our colleagues, full-time, part-time and seasonal, are eligible for our Path to Growth Incentive. At Macy’s every job matters, and the Path to Growth Incentive Plan recognizes that every colleague has a role to play in driving our success. The Path to Growth Incentive is tied directly to measurable goals that align to the colleague’s work area.

Giving Back is one of our core values. This means showing up in times of need and taking care of the communities we’re a part of. When our Macy’s family is the community that needs support, initiatives such as the North Star Relief help our colleagues take care of one another.

In sum, ours is a dynamic culture where colleagues can thrive and be their best each day. These efforts have helped us remain an employer of choice in a competitive job market. We have the numbers to back it up: the average length of service among Macy’s, Inc. professional and hourly colleagues is 10 years and five years, respectively.

Opportunities to Grow and Develop

Macy’s, Inc. learning and leadership initiatives encompass a broad variety of topics. This includes personalized, social, on-demand learning in key areas such as leadership, professional and technical skills development. We also have a best-in-class in-house Leadership Institute where we deliver targeted development annually. Each year we make significant investments through our learning and leadership initiatives to continue to grow and develop our talent.

Making Colleagues’ Voices Heard

We encourage colleagues to share feedback that will help us measure engagement and understand how they’re feeling about our culture. For example, the Culture Pulse survey series has enabled our progress by helping identify the areas where we are doing well and the growth opportunities that, when realized, will help colleagues and their leaders get better every day.

Connecting Our Colleagues from Coast to Coast

Connecting Our Colleagues from Coast to Coast

Coast to Coast is an online newsletter available to all colleagues that enables and empowers Macy’s, Inc. colleagues to be part of the latest company-wide conversations. Featured topics include our people and business, innovation, diversity and inclusion, and, of course, fashion.

Read Coast to Coast

Careers at Macy’s

Click below to learn more about what a Macy’s, Inc. career has to offer.

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