Corporate Vision

Macy’s, Inc. is a premier national retailer with iconic brands that each operate a multichannel business involving outstanding stores and dynamic online sites. While Macy’s and Bloomingdale’s are known worldwide, each has its own unique identity, brand strategy, customer focus and business strategy.

Corporate Philosophy

Macy’s, Inc. clearly recognizes that the customer is paramount and that all actions and strategies must be directed toward providing a localized merchandise offering and shopping experience to targeted consumers through dynamic department stores and online sites.

Aggressive implementation of the company’s customer-centric strategies, as well as careful and thorough planning, will provide Macy’s, Inc.’s department stores with an important competitive edge.

Macy’s, Inc. is committed to open and honest communications with employees, shareholders, vendors, customers, financial analysts and the news media. The company seeks to be proactive in sharing information and in keeping these key stakeholder groups up-to-date on important and material developments.

At Macy’s, Inc., our greatest strength lies in the skill, judgment and talent of our people. Every day a production of enormous magnitude takes place on our selling floors and behind the scenes, where our people bring the company’s strategic goals to life. Our priority of attracting, retaining and growing the most talented people in the retail industry has been and will continue to be our greatest advantage.

Corporate Financial Objectives

The objectives of Macy’s, Inc. are:

• To grow sales;
• To continue to increase the company’s profitability levels (earnings before interest, taxes, depreciation and amortization) as a percent of sales;
• To improve Return on Invested Capital;
• To maximize total shareholder return.