Macy’s, Inc. is a premier omnichannel retailer with iconic brands that serve customers
through outstanding stores, dynamic online sites and mobile apps. Both Macy’s and
Bloomingdale’s are known worldwide, and each has its own unique identity and customer
focus. Bluemercury is widely recognized as the nation’s largest and fastest-growing
luxury beauty products and spa retail chain.
Macy’s, Inc. clearly recognizes that the customer is paramount and that all its actions and
omnichannel strategies must be directed toward providing a personalized merchandise offering and
shopping experience online and in store.
Aggressive implementation of the company’s customer-centric strategies by a talented, experienced
organization provides Macy’s, Inc. with an important competitive edge.
At Macy’s, Inc., our greatest strength lies in the expertise, judgment and talent of our
people. Every day a production of enormous magnitude takes place on our selling floors and behind
the scenes, where our people bring the company’s strategic goals to life. Our priority of
attracting, retaining and developing the most talented people in the retail industry has been and
will continue to be our greatest advantage.
Macy’s, Inc. is committed to open and honest communications with associates, shareholders,
vendors, customers, financial analysts and the news media. The company seeks to be proactive in
sharing information and in keeping these key stakeholder groups up-to-date on important and
Corporate Financial Objectives
The financial objectives of Macy’s, Inc. are:
- To grow sales profitably;
- To maintain a profitability rate that is among best-in-class retailers, as measured by Adjusted EBITDA as a percentage of net sales;
- To improve return on invested capital; and
- To maximize total shareholder return.